Effective Date: 1 August 2025
CostToCost (accessible at costtocost.info), legally owned by Sagarr Footwears (“we”, “us”, “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our software platforms, including integrations with Meta (Facebook and Instagram) Lead Ads, WhatsApp Business API, and related business communication services.
This policy applies to all users, clients, and businesses that access or use our services.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide Directly
Name
Email address
Phone number
Company or business details
Account credentials and configuration details
Any information you submit through our platform or support channels
b. Automatically Collected Information
IP address
Browser type and device information
Operating system
Log files and usage activity
Date and time of access
c. Meta (Facebook & Instagram) Platform Data
When a business authorizes our application through Meta’s official authorization process, we may receive:
Lead information submitted via Meta Lead Ads forms (such as name, phone number, email, and responses to form questions)
Page IDs, Form IDs, and related identifiers required to deliver leads correctly
We only access Meta Platform Data after explicit authorization by the business.
d. WhatsApp Platform Data
When authorized, we may process WhatsApp-related data as permitted by WhatsApp Business API policies, strictly for providing messaging and notification services.
2. How We Use Information
We use the collected information only for legitimate business purposes, including:
Providing, operating, and maintaining our services
Delivering Meta Lead Ads data to the authorized business
Enabling lead management, notifications, CRM delivery, and customer follow-up
Providing customer support and responding to inquiries
Improving service reliability, performance, and security
Complying with legal and regulatory obligations
We DO NOT:
Sell personal or lead data
Share Meta Platform Data with unauthorized third parties
Use Meta Platform Data for advertising, profiling, or remarketing
3. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
User or business consent
Performance of a contract or service agreement
Compliance with applicable legal obligations
Legitimate business interests, where not overridden by user rights
4. Data Sharing and Disclosure
We do not disclose personal data except in the following circumstances:
With the explicit consent of the user or business
With trusted service providers acting on our behalf under confidentiality agreements
To comply with legal requirements, court orders, or government requests
To protect our legal rights, security, or platform integrity
Meta Platform Data is shared only with the business that authorized access.
5. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
Secure servers and access controls
Restricted access to authorized personnel only
Logging and monitoring of platform activity
While we strive to protect data, no system can guarantee absolute security.
6. Data Retention
We retain personal data and Meta Platform Data only for as long as necessary to:
Provide the requested services
Meet legal, accounting, or compliance requirements
Businesses may request deletion of their data at any time.
7. Data Deletion & User Rights
Depending on your jurisdiction, you may have the right to:
Access your data
Correct or update inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Data Deletion Requests
Users or businesses can request deletion of Meta Platform Data or other personal data by contacting us at the email address below. Requests are processed within a reasonable timeframe.
8. Compliance With Meta Platform Policies
CostToCost complies with Meta Platform Policies and processes Platform Data strictly in accordance with Meta’s terms. Meta Platform Data is used only to provide services explicitly requested and authorized by the business.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
10. Contact Information
If you have questions, concerns, or data requests, please contact us:
CostToCost
1, 665B, Shop No. 6, Gali Number 8
Govindpuri, New Delhi – 110019, India
Email: admin@costtocost.in.net
Phone: +91-8882191929